Free Shipping on All Orders + Free Returns

Info & FAQ

 


 

Placing an Order

 

What payment methods do you accept?


We accept Visa, MasterCard, American Express and Discover credit cards. We also accept PayPal, cashiers checks and money orders. Orders completed using cashiers checks and money orders will ship upon receipt of payment.


All prices listed are in United States Dollars.

 

How do I order online?


To place an order on our website, select the items you would like to order and place them into the shopping cart. When finished, use the checkout feature and complete the fields with your shipping and billing information. You may then submit your order.


You will receive a confirmation email upon completing checkout. You will also be notified when your order has shipped.

 

Are online transactions secure?


Transactions conducted using our website are secure. Goldstream Point utilizes secure socket layer (SSL) certification to handle information. For more information, please read our Privacy Policy.

 

Will I receive email confirmation after I place an order?


You will receive a confirmation email immediately upon submitting your order. You will also be emailed after your order has been shipped.

 

 

Returns and Exchanges

 

What is your return policy?


Goldstream Point strives for customer satisfaction. If you are not satisfied upon receipt of your order, you may return your purchase for a complete refund.


Please contact us to initiate a return.

 

How do I change or cancel my order?


You may modify or cancel an order before it has been shipped. Please contact us to notify us of the changes you would like to make.

 

 

Shipping

 

What is your shipping policy?


Goldstream Point processes and ships orders within one business day. The amount of time until the package is delivered varies based on the selected shipping method. For special requests or rush orders, please contact us and we will strive to accommodate your request.


We offer the shipping services of the United States Postal Service and FedEx.


Orders sent using our standard shipping services should arrive within 3-5 days.

 

What shipping services do you offer?


We offer the shipping services of the United States Postal Service and FedEx.

 

When will I get my order?


Goldstream Point processes and ships orders within one business day. The amount of time until the package is delivered varies based on the selected shipping method.

 

Can you rush my order?


We offer expedited shipping services during checkout. If you have any special requests regarding your order, please contact us.

 

Will I get a tracking number?


You will receive an email notification after your order has been shipped. This message will include a tracking number you can use to check the status of your order. Please allow 24-48 hours after shipment for tracking information to appear.

 

Do you ship internationally?


Goldstream Point does not currently offer international shipping.

 

 

Services

 

Can you gift wrap items?


Goldstream Point does not currently offer a gift wrapping service.

 

Do you have an affiliate program?


Goldstream Point does not currently have an affiliate program.

 

Do you have wholesale pricing?


Goldstream Point does not offer wholesale pricing.

 

 

Security and Privacy

 

What is your privacy policy?


Please read our privacy policy here.

 

How do you handle my personal information?


For detailed information regarding our security, please read our Privacy Policy and Terms & Conditions.

 

 

Contact Information

 

What is your contact information?


Goldstream Point can be reached by:


Email: support@goldstreampoint.com


Phone: 1-800-570-8418


Mail:


Goldstream Point
6353 El Cajon Blvd, Suite 124-196
San Diego, CA 92115


You may also fill out our online contact form.

 

From Corporations to Individuals

Goldstream Point supplies thousands of events all over the world

 

What People Are Saying About Our Products
"Very nice! Exactly what my daughter was looking for for her wedding next year. We will be ordering a dozen more."
- Sharon A. in Milford, Pennsylvania
"Beautiful! Used it for my baby shower. Received so many compliments from guests!"
- Marina P. in Antelope, California
"Received quickly, and perform beautifully. Used 4 of them for a company seminar and the Boss was impressed."
- Connie S. in La Porte, Indiana
"Beautiful. The bride loved this special touch."
- Johnny W. in Mobile, Alabama
"Absolutely beautiful! And the price was fantastic. I am very pleased."
- Karen G. in Groveland, Florida

Our Everyday Promise to You

 

Quality Products ✶ Fast Shipping ✶ Easy Returns ✶ Excellent Customer Service ✶ Satisfaction Guaranteed